Rent debts and the threat of losing your home

Support with rent takeovers and rent debts

People who live in Cologne and are faced with rent debts or are at risk of losing their home can receive support from the City of Cologne. This assistance includes advice on securing income, help with future rent payments and support in reducing debt.

Who is this help intended for?

The support is aimed at anyone who finds themselves in a financially difficult situation, especially if

  • a termination,
  • an action for eviction,
  • a judgment of eviction
  • or an eviction date are available.


Additional advisory services can also be used as a precautionary measure in order to recognize impending rent debts at an early stage and take countermeasures. We recommend using advice services even if there is currently no "emergency".

Prerequisites for utilization

The following requirements must be met in order to receive assistance:

  • A completed application, signed by all adult persons in the household,
  • Submission of personal documents, rental agreement, letter of termination or other relevant documents,
  • Proof of income, assets and current rent payments.


The best way to find out the specific procedure and all the information you need is in person and online.

Next steps

If you are affected by this issue, you can contact the City of Cologne's specialist "Housing" department, for example. It not only offers individual advice, but also provides referrals to other offers of help and cooperation partners in the area of social support. Further information can be found in the info box below.

Directly to the source:

Social welfare office - "Housing" specialist unit

Frequently asked questions about rent arrears

Who is this help intended for?

The support is aimed at anyone who finds themselves in a financially difficult situation, especially if

  • a termination,
  • an action for eviction,
  • a judgment of eviction
  • or an eviction date are available.


Additional advisory services can also be used as a precautionary measure in order to recognize impending rent debts at an early stage and take countermeasures. We recommend using advice services even if there is currently no "emergency".

Prerequisites for utilization

The following requirements must be met in order to receive assistance:

  • A completed application, signed by all adult persons in the household,
  • Submission of personal documents, rental agreement, letter of termination or other relevant documents,
  • Proof of income, assets and current rent payments.


The best way to find out the specific procedure and all the information you need is in person and online.

Next steps

If you are affected by this issue, you can contact the City of Cologne's specialist "Housing" department, for example. It not only offers individual advice, but also provides referrals to other offers of help and cooperation partners in the area of social support. Further information can be found in the info box below.

Directly to the source:

Social welfare office - "Housing" specialist unit

Frequently asked questions about rent arrears

Changes to the Housing Benefit Act since 2023

Since 2023, in addition to the basic amount Additional support for heating costs and ecological home improvements, which expands the group of eligible persons.

Summary

Housing benefit offers significant financial relief for Cologne residents on low to medium incomes. It helps to cover housing costs and provides greater housing security. Check your eligibility and take the opportunity to receive this important support.

We have compiled all the important addresses for you here.

Frequently asked questions - Rent

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